Skip to content
Non-stop continuous development

Dashboard features

One dashboard to run the whole business: marketing, products, orders, customers, design, reports and settings, with non-stop continuous development.

Marketing

Every tool for attracting and bringing back customers, in one place.

  • Discount coupons, promotions and discounts with statistics per promotion
  • Targeted marketing campaigns you can duplicate with one click
  • Automatic and manual reminders and discounts for abandoned carts
  • Affiliate links and advertisements on the store page
  • SEO data for the store, products and categories

Products and stock

From one product to thousands, with endless options.

  • Unlimited products: bundle inside a product, digital and physical
  • Options, colours, sizes and custom brands
  • Bulk discounts, filtering, and export of products and categories
  • Sales and inventory reports for products and categories
  • Import your products from any platform in one file

Orders

Unlimited orders managed precisely from the first click to delivery.

  • Custom order statuses and automatic status changes
  • Add an order from the dashboard, filter and export orders
  • Customer order history and reordering from it
  • Custom cancellation and refund cases, and in-store pickup
  • Custom confirmation notifications by email and SMS

Customers and ratings

Know your customers, classify them, and hear their opinion.

  • Customer classifications, with a customer in more than one
  • Store, product and shipping-company ratings
  • Comments and inquiries, answered from the dashboard
  • Automated review requests after purchase
  • Customer balance usable at checkout

Design and storefront

A storefront worthy of your brand, designed with AI Hero.

  • Ready templates and full styling of colours, fonts and banners
  • AI-generated logo and icon
  • Informational pages, and store login options
  • Custom domain and languages for the store and dashboard
  • Send the order as a gift and customer confirmation before checkout

Reports and AI

Your numbers read for you, and your next step suggested.

  • Sales, profit and visit reports with filtering
  • Regular AI Hero recommendations in plain language
  • AI generation of products, images and descriptions
  • A chat assistant that executes your commands from the dashboard
  • Claude and ChatGPT connection through the MCP protocol

Team, branches and settings

A business that grows with you: a team of up to 10 members and 10 branches.

  • Team members with custom permissions
  • Up to 10 branches with their own stock and settings
  • Taxes, ZATCA invoices and the national address
  • Store status and flexible month-by-month activation of services
  • Request store setup services from the ecarts team

Integrations

Everything you connect your store to, ready from day one.

  • Payments: mada, Apple Pay, STC Pay, cards, Tabby and Tamara
  • Shipping: Aramex, SMSA, RedBox and J&T
  • Marketing: Snap, TikTok and Facebook pixels, Google analytics, and Merchant Center
  • Email, SMS and chat: Mailchimp, SendGrid and SMS
  • Accounting: Daftra and Zoho

The merchant app to manage your store from anywhere, at any time

Follow orders, reply to your customers and launch your offers from your phone, with AI Hero wherever you are.